Jan 9, 2025
2 min read

Amazon Relay Update: Wildfire Safety Measures for Drivers in California

Amazon Relay Update: Wildfire Safety Measures for Drivers in California


As wildfires continue to affect large areas of California, including Los Angeles and surrounding regions, Amazon Relay is committed to supporting drivers and ensuring safety remains the top priority.


To address these challenges, Amazon Relay has introduced temporary updates to help drivers stay safe while navigating wildfire-affected routes.


🔥 Key Update:


Amazon Relay is now accepting "Weather" as a valid reason for rejecting loads across the entire state of California. This policy ensures that drivers and their companies can prioritize safety without impacting their performance scores.


Safety Driving Practices for Wildfire Areas


Drivers are encouraged to follow these essential safety tips when traveling in regions impacted by wildfires:

  1. Reduce Speed: Be ready to stop or slow down quickly due to reduced visibility.
  2. Follow Evacuation Orders: Comply with all official directives immediately.
  3. Avoid Active Fire Zones: Use alternate routes to steer clear of danger.
  4. Keep Windows Closed: Recirculate the vehicle’s air conditioning to minimize smoke exposure.
  5. Maintain Visibility: Use headlights and hazard lights to ensure your vehicle is visible.
  6. Beware of Slippery Roads: Ash-covered surfaces can be hazardous, especially when wet.


How to Use the “Weather” Reason Code


If you or your company’s drivers encounter unsafe conditions due to severe weather, you can reject loads through Amazon Relay using the “Weather” reason code. This temporary policy ensures that safety remains a priority without negatively affecting your company’s performance score.


Stay Informed


For real-time updates on road closures and other safety alerts, check your state’s Department of Transportation website. Planning ahead is essential to staying safe and avoiding unexpected challenges.

Amazon Relay appreciates the resilience and dedication of drivers during these difficult times. Together, we can prioritize safety while maintaining the highest standards of service.

Stay safe, and thank you for all that you do.

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